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Average rating:  
 20 reviews
by Martin A. on Ascent Stairlifts
Fantastic Service

The Ascent customer service was phenomenal! We had realized that it was inevitable that we would need to get a chairlift for quite some time as my father is in his 90's and can only get into his apartment by a steep set of stairs. He did not want the stair lift at first so sometimes there does have to be a decision made by the adult child that it truly is necessary we finally had to get it because of a hospitalization and increasing weakness. The prices that I had seen on the Internet and my local senior health supply, where they had a mock up sample of a chair and rail. I went online and saw a video as well and looked at the price point and it was not the cheapest but was reasonably priced and looked like a good product and company to work with. It turned out that it was a fantastic decision to work with them. They returned my calls quickly and provided excellent customer service and a fast turnaround even though the equipment is shipped from Colorado. The local Boston area installer was extremely professional and very patient explaining the working of the chair with my father who asked for repeated instructions. The best part is that my dad truly loves his chairlift and he is not the kind of person who wants to admit that he needs it! You can even send heavy groceries up on the chair separately if you have someone at the top of the stairs to take them! When you're done with it you can fold it up relatively close to the wall. (It comes with 2 remotes). I recommend their company very highly.

by Mary C. on Ascent Stairlifts

Justin B. was very professional, helpful and courteous. He is an asset to Ascent!

by Anonymous on Ascent Stairlifts

Wonderful to get a slightly used one for less.

by Ray K. on Ascent Stairlifts

No sales pressure, installation flawless, orientation thorough.

by Anonymous on Ascent Stairlifts

Greg is great. Answers messages quickly and explains well.

by Jennie R. on Ascent Stairlifts

Very fast and sturdy. Quite helpful and informative.

by Steve B. on Ascent Stairlifts

Excellent installation.

by Mike M. on Ascent Stairlifts

Excellent service and product!

by Blanche S. on Ascent Stairlifts

Everyone I spoke to regarding sales and installation was wonderful. Justin did a great job on install and explaining the operation!

by Anonymous on Ascent Stairlifts

Justin did a GREAT job. Called to ask if he could come early, kept me informed and took time to review the operation of the chair lift.

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Customer Reviews

“Thank you- Excellent Job! You helped me provide a safer environment for my Husband. He loved the chair.”

– Chris T.

“Ascent was prompt in installing and very capable. They have taken time to call to see if everything is okay – Wonderful company.”

– Marcella M.

“Our installer was extremely knowledgeable, courteous, and PROMPT. Follow up calls were handled immediately and convieniently and with respect!

– Beverly H.

“This machine will enable me to stay in my home for the rest of my life! Yaay!!!

– Virginia K.

“Best mobility company out there!”

– Elizabeth M.

“Honest, courteous, on time and very clean.”

– Lawerence J.

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